For Insurance Agencies

Consumer complaints are leading indicators of claims risk. Rising complaints against a company or industry predict increased claims frequency. We track 13.8 million complaints across CFPB, FTC, BBB, and other sources to surface these risk signals before they become loss events.

Yes. We analyze carrier perception from the consumer and agent perspective: claims satisfaction, service quality, pricing fairness, and overall reputation. This helps your agency make stronger carrier recommendations backed by data, not just relationships.

Both. Our risk intelligence covers commercial insurance (liability, property, workers' comp, cyber, professional liability) and personal lines (home, auto, life, health). We tailor the analysis to whatever lines of business your agency focuses on.

Absolutely. Present prospects with original risk intelligence about their industry. Show them you understand their risk landscape better than any other agency. When every competitor pitches the same carrier access, data-driven risk advisory wins accounts.

Yes. We track what agents and policyholders actually say about carriers: claims processing speed, underwriting flexibility, commission structures, technology platform usability, and support quality. We cross-reference this with formal complaint data from state insurance commissioners and NAIC reports. This gives your agency an informed view of carrier performance beyond what the carrier's own reports show.

We analyze competitor agencies in your market: their online presence, client reviews, Google rankings, service offerings, and marketing positioning. We identify specific weaknesses you can exploit and strengths you need to match. Most insurance agencies compete blind. They don't know what their competitors' clients think. We give you that visibility.