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Patient and market intelligence for healthcare organizations

Healthcare & Insurance

Patient sentiment analysis, provider benchmarking, insurance market intelligence, and claims pattern analysis. We analyze patient discussions, review patterns, and regulatory changes to surface intelligence that helps healthcare organizations make better decisions.

The Problem

Why do most approaches fall short?

Healthcare intelligence is siloed and expensive. Press Ganey surveys measure patient satisfaction months after the fact. Market reports from IQVIA or Definitive Healthcare cost tens of thousands and cover broad segments. Meanwhile, patients discuss their experiences in detail across review platforms and online forums, data that nobody systematically analyzes for competitive intelligence.

Our Approach

How do we solve it differently?

We aggregate patient discussions, provider reviews, insurance complaints, CMS payment data, NPI registry information, and regulatory changes across 30+ verified data sources. Our reports reveal patient experience differentiators, provider competitive positioning, insurance market dynamics, and emerging trends, with the depth of consumer data that healthcare-specific vendors don't have.

What Our Intelligence Covers

What does our intelligence cover?

Each report is calibrated to your specific healthcare & insurance market, but these capabilities come standard.

Patient Experience Benchmarking

Compare patient sentiment, satisfaction patterns, and experience quality from real patient discussions, not just survey responses.

Provider Competitive Analysis

Map competitive positioning across service lines, specialties, geographic coverage, and patient preference patterns in your market.

Insurance Market Intelligence

Track consumer sentiment toward insurance products, complaint patterns, coverage satisfaction, and competitive positioning across carriers and plan types.

Regulatory Impact Monitoring

Monitor CMS policy changes, state insurance regulations, compliance requirements, and their potential impact on your organization.

Claims & Payment Pattern Analysis

Analyze CMS Open Payments data, billing patterns, and reimbursement trends to identify market dynamics and competitive positioning opportunities.

Healthcare Workforce Signals

Track provider hiring patterns, staffing challenges, compensation trends, and workforce satisfaction signals that affect service delivery and competition.

Our Process

How does the process work?

Four rigorous stages. No shortcuts, no recycled templates.

01

Market Scoping

Define your geographic market, service lines, competitive set, and the specific strategic or operational questions driving the research.

02

Multi-Source Collection

Aggregate patient reviews, provider data, CMS payments, NPI records, regulatory filings, and consumer discussions across 30+ verified data sources.

03

Clinical Market Analysis

AI agents analyze patterns across patient sentiment, competitive positioning, regulatory impact, and market dynamics with healthcare-specific context.

04

Strategic Report

Delivered with patient experience benchmarks, competitive maps, regulatory implications, and prioritized strategic recommendations.

15.4MCMS Payment Records Analyzed
20yrPatient Discussion History
48hrStandard Turnaround
100%US-Based Operations
Common Questions

Healthcare & Insurance FAQ

Do you have access to CMS and NPI data?
Yes. We maintain 15.4 million CMS Open Payments records and integrate with the NPI Registry for provider identification. This data is cross-referenced with patient sentiment and competitive intelligence for a complete picture.
How does this compare to Press Ganey or Definitive Healthcare?
Press Ganey measures patient satisfaction through structured surveys. We analyze unstructured patient discussions where people share detailed, honest experiences. Definitive Healthcare focuses on provider data and market sizing. We complement both by adding consumer intelligence they don't capture.
Can you analyze specific specialties or service lines?
Yes. We can focus on specific medical specialties, service lines, or even individual procedures. The more specific your question, the more practical the intelligence. We've analyzed everything from orthopedic practices to mental health services.
Is patient data handled in compliance with HIPAA?
We only analyze publicly available data: patient reviews, discussion forum posts, and public regulatory filings. We do not access, store, or process protected health information (PHI). All data sources are public and our analysis stays within public domain boundaries.
How much does healthcare competitive intelligence cost?
Healthcare intelligence reports start at $500 for a Quick Scan. Full competitive analysis with patient sentiment, CMS payment data, provider ratings, and regulatory tracking runs $2,000-$12,000. All research is HIPAA-aware: we use only publicly available data and never access protected health information.
What healthcare-specific data sources do you use?
CMS Open Payments (15.4 million physician payment records), NPI Registry (provider lookup), CFPB healthcare complaints, FDA enforcement actions, FDA device recalls, patient review platforms (Healthgrades, Vitals, Google Reviews), and 20 years of healthcare discussion data covering patient experiences, insurance complaints, and provider quality perceptions.

See your healthcare market clearly

Patient sentiment, provider benchmarks, and market intelligence that helps healthcare organizations make decisions with data traditional vendors miss.