Terms of Service

1. Services

Elevated Signal is a service of SEAM Holdings LLC DBA Elevated Signal, a California limited liability company. Elevated Signal provides business intelligence reports, data analysis, AI integration services, web development, and related consulting services. By engaging our services, you agree to these terms.

2. Scope of Work

Each engagement is defined by the scope agreed upon in writing (email or service agreement). Deliverables, timelines, and pricing are confirmed before work begins. Changes to scope may affect timeline and cost.

3. Payment Terms

Payment terms are specified per engagement. Unless otherwise agreed:

• One-time reports: 50% deposit before work begins, 50% on delivery.
• Ongoing services: Billed monthly in advance. Due within 15 days of invoice.
• Late payments may incur a 1.5% monthly fee after 30 days past due.

4. Intellectual Property

Upon full payment, you own the deliverables created specifically for your engagement (reports, analyses, custom code). We retain ownership of our proprietary tools, methodologies, frameworks, and data infrastructure used to produce those deliverables.

5. Data and Sources

Intelligence reports are compiled from publicly available data, licensed databases, and proprietary analysis. While we take extensive measures to ensure accuracy, intelligence reports represent our best analysis of available data and should not be treated as legal, financial, or investment advice.

6. Confidentiality

We treat all client information and commissioned deliverables as confidential. We will not share your reports, data, or business information with third parties without your written consent, except as required by law.

7. Limitation of Liability

Our services are provided “as is” based on available data at the time of analysis. We are not liable for business decisions made based on our reports. Our total liability for any engagement shall not exceed the fees paid for that specific engagement.

8. Refunds and Cancellations

If we are unable to deliver the agreed-upon scope, we will issue a full refund of any prepayment. Once a deliverable has been provided, refunds are at our discretion. Ongoing service subscriptions may be cancelled with 30 days written notice.

9. Acceptable Use

You agree not to use our services or deliverables to:

• Harass, stalk, or harm any individual or organization.
• Violate any applicable law, regulation, or third-party rights.
• Resell or redistribute our reports without written permission.

10. Governing Law

These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of Los Angeles County, California.

11. Changes to Terms

We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the updated terms.

12. Contact

Questions about these terms? Contact us at [email protected].